Clients who have paid some, but not all, of their design total will not receive completed files or access to their website until payment is made in full.
Existing clients who have already paid their design total, but haven’t paid their annual hosting and add-on fees will encounter additional late fees of 1.5%/mo until those fees are paid in full.
If something tragic happened, and you know you will be a few months late paying, please contact us. If you tell us in advance or explain your situation, we are likely to extend your deadline and help as much as possible.
